12 Key Actions of Volunteer Program Champions

Free report on what real-life "Volunteer Program Champion" CEOs think, feel, and do to support volunteer involvement in their organizations.

77 Ways to Recognize Volunteers

An idea-a-page to show real appreciation for volunteers.

77 Ways to Recruit Volunteers

An idea-a-page for successful recruitment.

A Conversation with a Purpose: A Practical Guide to Interviewing Prospective Volunteers

Practical advice, tools, and techniques to conduct prospective volunteer interviews effectively - something every leader of volunteers must do all the time.

A People Lens: 101 Ways to Move Your Organization Forward

Sprinkled with true stories of innovative volunteer engagement, best-practice tips, and perspectives from agency leaders and volunteers, this book will change how you think about engaging highly-skilled volunteers.

A Toolkit for Volunteer Speed Matching

Think Speed Dating meets Volunteer Recruiting! One clever volunteer center outside of London produced this Toolkit for the perfect, fun and upbeat recruiting event.

The A-Z of Volunteering and Asylum: A Handbook for Managers

Refugees and asylum-seekers are potential new volunteers in England and other countries. Learn how to reach out successfully to involve this growing population for mutual benefits.

An Asset Builder's Guide to Service-Learning

A clear and informative strategy for schools, faith communities, and youth organisations to blend the best of effective service-learning programs with the philosophy of youth "asset building" and Healthy Communities.

An Asset Builder's Guide to Training Peer Helpers

A trainer's manual for adult leaders preparing young volunteers to do peer helping, with 15 interactive sessions complete with discussion guides and handouts (many useful for any age volunteer learning to do counseling).

An Asset Builder's Guide to Youth Leadership

Sensible and inspiring advice for adults who truly want to engage young people in meaningful leadership volunteer roles, with how-to tips on everything from recruitment to intergenerational meetings.

Best of All: The Quick Reference Guide To Effective Volunteer Involvement

A concise compendium of best practices in volunteer program management.

Better Safe...

Demystifies risk management and sets out in plain language what every volunteer program needs to know about this sometimes scary, always critical subject.

Beyond Police Checks

Definitive guide for screening volunteers and employees, explaining why and how to assure everyone's protection.

Build a Better Board in 30 Days

Great reminders for experienced board members and an easy orientation for new board members.

Building Staff/Volunteer Relations

Insight into (and humor about) the reasons for tension between employees and volunteers and practical strategies for designing satisfying work for both groups.

By Definition

A walk-through of the importance of developing policies for and about volunteers, with clear examples and templates.

Children as Volunteers

How to integrate volunteers under the age of 14 into an existing adult volunteer program: multi-age teams, designing work, preparing the agency, liaisoning with schools, and legal issues.

Employee Volunteering

Shows how the private, public and voluntary sectors can benefit from employee volunteering, and gives clear, practical advice on setting up employee volunteering programs (from the UK).

Friends Across the Divide

All the guidelines and materials necessary for an e-mail exchange between students and senior partners.

From the Top Down

Outlines the key executive decisions necessary to lay the foundation for effective volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, cost and value of volunteers, and more. Revised in 2010!

Get the Word Out!

Provocative booklet that urges a new attitude toward young people as affected by "adultism" and shows how to be more welcoming to young leaders.

Handling Problem Volunteers

Insightful and humorous guide to dealing with a wide range of problem behaviors exhibited by some volunteers, from irritating to seriously dysfunctional.

The (Help!) I-Don't-Have-Enough-Time Guide to Volunteer Management

Managing a volunteer program part-time? Or just not enough hours in a day? Full task analysis of the job of volunteer program manager, how to build a management team and engage volunteers in leadership of the program.

How to Produce Fabulous Fundraising Events

Step-by-step guide to making money effectively and enjoyably by running a Dynamite Dinner--and how to involve volunteers throughout.

Keep Those Volunteers Around

A back-to-basics book on volunteer retention.

Keeping Volunteers: A Guide to Retention

How to enhance volunteer retention and motivation, avoid volunteer burnout, get beyond short-term commitments, and more – subjects of critical interest to every volunteer program manager.

Measuring Up

Dozens of forms to plan for and then fairly assess your program readiness, success, climate, volunteer performance, training, change, customer services, communication, recruitment, recognition, image and much more.

Model Volunteer Handbook

Detailed guide to developing an essential handbook for new volunteers, with specific suggested topics and examples of policy statements.

Proof Positive

21st Century Revision of a classic! The basics of a volunteer recordkeeping system: the why and how of application forms, volunteer data files, assignment records, time and activity reports, proving impact.

Raising Charitable Children

Warmly provides practical tips for adults to share the gifts of generosity, selflessness, and compassion with children of all ages and get past the "gimme-gimme" mind-set.

The Rants and Raves Anthology

We invited the best-selling authors in the volunteer field to share what's on their minds right now …and this was the result!

Recognising Volunteers and Paid Staff

10 Keys to recognising volunteers, ends with a list of lots and lots of actions you can take to say thank you.

Running a Safe and Effective Mentoring Program

Clear and streamlined guide to developing a youth mentoring program of excellence, taking you from vision to recruitment, matching, retention, and evaluation.

Secrets of Successful Fundraising

Nineteen top fundraising professionals clearly explain all your options for increasing your revenue and promoting your organisation.

The Secrets of Successful Boards

A "Boards 101" book for trustees new to boards, for leaders of all-volunteer associations, or for anyone starting a nonprofit from the ground up, with chapters by ten well-known authorities on boards.

Stalking the Elusive Executive

Free e-publication - A dozen tips written mainly for volunteer program managers who need help in gaining administrative support, even to get their bosses to read a book on the topic of volunteers.

Step-by-Step

Ideas for how young people can discover what they care about, gain support, and implement a plan for change.

Take Your Partner for the Corporate Tango

Clear guide to community/corporate collaboration, including how to prepare, choose a suitable partner, assure a successful working relationship, and other practical do’s and don’ts (from Australia).

Training Busy Staff to Succeed with Volunteers: The 55-Minute Staff Training Series (Complete Set)

12 ready-to-deliver, but completely adaptable, training sessions for teaching paid staff the fundamentals of working with volunteers in your setting.

Training Module 1 in The 55-Minute Training Series: Designing Positions for Volunteers

Designed to sensitise volunteers and staff to the significance of written volunteer job descriptions.

Training Module 2 in The 55-Minute Training Series: Volunteer Recruitment

Explores targeted volunteer recruitment: develop a strategy of invitation to reach the best people to fill your volunteer positions.

Training Module 3 in The 55-Minute Training Series: Interviewing Volunteers

Designed to examine the need for interviewing and screening volunteers and to share the basic process and skills necessary to do it effectively.

Training Module 4 in The 55-Minute Training Series: Volunteer Motivation

Explores why people volunteer and teaches how to respect and respond to differences in motivational needs.

Training Module 5 in The 55-Minute Training Series: Supervising Volunteers

Identifies the basic skills and characteristics of good volunteer supervision, clarifies the supervisor's role with volunteers, and explores methods and systems for carrying out this role.

Training Module 6 in The 55-Minute Training Series: Orienting and Training Volunteers

Explores the rationale and elements of volunteer orientation and training, and how to deal with the challenges inherent in training today's volunteers.

Training Module 7 in The 55-Minute Training Series: Delegating to Volunteers

Explores the values of responsible delegation and teaches procedures and techniques for doing it well.

Training Module 8 in The 55-Minute Training Series: Mutual Performance Reviews

Explores why people volunteer and teaches how to respect and respond to differences in motivational needs.

Training Module 9 in The 55-Minute Training Series: Handling Volunteer Performance Problems

Identifies some of the causes of volunteer performance problems and examines options for dealing with volunteer performance gaps.

Training Module 10 in The 55-Minute Training Series: Volunteer Program Evaluation

Discusses the purpose and values of a volunteer program evaluation and helps identify the steps needed to carry out an evaluation.

Training Module 11 in The 55-Minute Training Series: Risk Management in Volunteer Programs

Shares the importance of adhering to policies and procedures for managing risk in a volunteer program, as well as suggestions for controlling, alleviating or diminishing risk.